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Telecom Self-Care and Chatbot Services Enabled with Sicap’s New Device Knowledge Solutions

Telecom Self-Care and Chatbot Services Enabled with Sicap’s New Device Knowledge Solutions

Telecom customer service is constantly on the lookout for the optimal mix of cost vs. customer experience. Customers nowadays prefer...
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Does Device Entitlement Software in Smartphones Signal New Growth For VoLTE?

Does Device Entitlement Software in Smartphones Signal New Growth For VoLTE?

Yes, says Magnus Moller-Petersen, the EVP Sales and Marketing at global mobile device intelligence specialist, Sicap. “But only if operators...
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Can Artificial Intelligence Give the MVNO Business Model Wings?

Can Artificial Intelligence Give the MVNO Business Model Wings?

The Mobile Virtual Network Operator (MVNO) business model first emerged in Japan in 1997. Since then, the global MVNO subscriber...
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Sicap’s VoLTE Device Entitlement Server Automates Handset Configuration and Speeds Up the Service Uptake

Sicap’s VoLTE Device Entitlement Server Automates Handset Configuration and Speeds Up the Service Uptake

Sicap has complemented its flagship Device Management Centre solution with a VoLTE Device Entitlement Server suitable for all leading mobile...
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ALBtelecom Selects Sicap’s Device Management Solution

ALBtelecom Selects Sicap’s Device Management Solution

Albania’s award-winning telecommunications service provider, ALBtelecom has signed up with Swiss telecom firm, Sicap to deploy its Device Management Centre...
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Canada’s Volaris Group acquires Sicap

Canada’s Volaris Group acquires Sicap

The Canadian Volaris Group Inc. has acquired Sicap Schweiz AG, including of all its subsidiaries. Sicap will become a Volaris...
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