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O2 CZECH CHOOSES SICAP DEVICE MANAGEMENT TO FUEL ITS 4G/LTE MOBILE DATA GROWTH

O2 CZECH CHOOSES SICAP DEVICE MANAGEMENT TO FUEL ITS 4G/LTE MOBILE DATA GROWTH

The largest telecom service provider in Czech Republic, O2 has signed up with Swiss telecom firm, Sicap to deploy its...
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Build Your own Chatbot to Transform Telecom Customer Service

Build Your own Chatbot to Transform Telecom Customer Service

Customers rate telecom customer service poorly on feedback forms and Net Promoter Scores (NPS). This is no surprise for those...
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How Can You Build a Smartphone Support Chatbot?

How Can You Build a Smartphone Support Chatbot?

A handy Smartphone Support Chatbot development guide for mobile operators and MVNOs Customer service agents at mobile operators’ and MVNOs'...
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The New iPhone and Watch Models Get Full Support on Sicap’s Device Management Solutions

The New iPhone and Watch Models Get Full Support on Sicap’s Device Management Solutions

Sicap is glad to announce device management readiness for the new iPhone XS, iPhone XS Max and iPhone XR smartphone...
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Telecom Self-Care and Chatbot Services Enabled with Sicap’s New Device Knowledge Solutions

Telecom Self-Care and Chatbot Services Enabled with Sicap’s New Device Knowledge Solutions

Telecom customer service is constantly on the lookout for the optimal mix of cost vs. customer experience. Customers nowadays prefer...
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Does Device Entitlement Software in Smartphones Signal New Growth For VoLTE?

Does Device Entitlement Software in Smartphones Signal New Growth For VoLTE?

Yes, says Magnus Moller-Petersen, the EVP Sales and Marketing at global mobile device intelligence specialist, Sicap. “But only if operators...
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