Sicap is glad to announce device management readiness for the new iPhone XS, iPhone XS Max and iPhone XR smartphone and Watch Series 4 product ranges released on September 12th, 2018.
Telecom customer service is constantly on the lookout for the optimal mix of cost vs. customer experience. Customers nowadays prefer to self-care because of the convenience, consistency and speed. For operators, this means higher retention and lower costs.
Yes, says Magnus Moller-Petersen, the EVP Sales and Marketing at global mobile device intelligence specialist, Sicap. “But only if operators are able to manage the standard RCS Universal Profile handsets and those built according to proprietary solutions”,
The Mobile Virtual Network Operator (MVNO) business model first emerged in Japan in 1997. Since then, the global MVNO subscriber base has steadily grown and is expected to soon exceed the 300-million landmark. It is currently growing five times faster than the operator segment. The MVNO business market has however, always been controversial.
Sicap has complemented its flagship Device Management Centre solution with a VoLTE Device Entitlement Server suitable for all leading mobile operating systems in the market. This new solution is on show at the 2018 Mobile World Congress in Barcelona and can enable operators to enter into the VoLTE mass market saving on deployment costs and testing efforts.