About

Sicap in Brief

Sicap is a global telecommunication solution provider enabling Mobile Network Operators and Mobile Virtual Network Operators (MVNO) to deliver an all-encompassing customer experience to make the mobile world more profitable, manageable and secure.

Founded 20 years ago as a Swisscom spin-off, Sicap now works with 80 mobile operators and MVNOs in 76 countries . Its international team is located in nine locations to ensure excellent customer service worldwide.

Today Sicap is owned by Volaris Group Inc., which is a part to Constellation Software Inc., a global multi-billion dollar company based in Canada and listed at the Toronto stock exchange.

Sicap solutions are built on its superior expertise on mobile device intelligence, SIM and device management, big data analytics. The solutions are grouped into four areas: Device and SIM Management, Customer Insight and Engagement, Device Knowledge and Mobile Security.

All Sicap’s solutions are available through Cloud delivery model to give customers a quick deployment time, minimized upfront investment and low operational costs. Alternatively, the solutions can be delivered as on-premise deployments or Virtual Network Functions (VNF).

Founded as a Swisscom Spin-off

In 1997 a small team of ingenious Swiss engineers from a leading telecommunications service provider, Swisscom, invented the World’s first SIM-based solution for prepaid billing. Despite that their solution was simple and turned out as an efficient revenue generator, network based prepaid billing technologies soon took over the entire market and the team was forced to stop the development of the SIM-based prepaid solution.

Instead of quitting, the entrepreneur-minded team decided to re-focus the mobile network know-how they had gained into SIM over-the-air management, device management and USSD solutions. This brave decision eventually paved their way into the international telecom markets. Sicap was founded!

Sicap Today

Today, Sicap is a profitable and growing business headquartered in Baar, Switzerland. It has a strong global presence and an impressive list of customers featuring more than 80 mobile service providers and virtual operators in 76 countries. In January 2018, Sicap was acquired by Volaris Group Inc., which is a part to Constellation Software Inc., a global multi-billion dollar company based in Canada and listed at the Toronto stock exchange.

Sicap have systematically continued developing the most essential parts of its original technology stack while complementing it with the latest telecom and internet technologies and real-time big data analytics.

Its solution portfolio has evolved to help mobile service providers globally in four areas: Customer insight and engagement, device and SIM management, mobile device knowledge and mobile security.

Sicap’s international team is in nine locations to ensure excellent service to every customer.
Several world-class brands such as Huawei and IDEMIA are Sicap’s long-term strategic partners.

Sicap’s 2021 Vision

4G and Cheap Smartphones the Telecom Growth Drivers

The 4G rollouts in Africa, Latin-America and the APAC will continue strongly for years to come. The 4G coverage expansions, proliferation of cheap smartphones and change in user habits will double the amount of broadband enabled smartphones by 2021.

Sicap with its TargetMe Customer Insight and Engagement solution will play a central role in this value chain by accelerating operators’ 4G payback time and ROI through faster service adoption and more efficient sales and marketing.

The Dominance of Mobile Working

International Data Corporation (IDC) forecasted that by 2020, more than 70% of the US workforce will work from a mobile location. Together with the rapid global growth of mobile working and the Bring Your Own Device model grows also IT security concerns. Central corporate mobile security and device management become crucial, which means a vast future revenue opportunity for mobile service providers.

In Sicap’s vision its Enterprise Mobility Management (EMM) solution is positioned to enable mobile service providers to tap into this risk-free enterprise cloud revenue opportunity.

Growing Security and Privacy Concerns

In the coming years, the trusted reputation of mobile services becomes operators an increasingly important value to protect due to the growing frequency of cyber-attacks and IT security and privacy breaches. The intensifying global migration and general insecurity impose more homeland security requirements on mobile service providers. The regulations and the growing awareness of security issues increase operators’ costs in the future.

Through its Mobile Security offering Sicap wants to enable operators to cost-efficiently conform to even the most demanding homeland security requirements and public security expectations.

46 Billion Connected Devices

According to Juniper Research the number of connected IoT (Internet of Things) devices, sensors and actuators will reach over 46 billion in 2021, an increase of 200% from 2016. In the future operators are uniquely positioned on the IoT value chain, either on a regional or global level, which makes IoT a vast revenue opportunity for them. Sicap’s role in the IoT value chain is to enable mobile operators, MVNOs and MVNEs to become the preferred IoT service providers for enterprises and verticals in their own markets, unlocking their IoT business growth without large investments.

Ever More Important SIM

Since the beginning of the cellular era SIM card has played a central role in the mobile business. In the future, the role of SIM will be larger than ever when mobile businesses expand into the Internet of Things, 4G/LTE, mobile payments and authentication and more advanced roaming solutions. More SIMs which are more advanced are shipped every year in the near future.

Sicap as the world’s only SIM card vendor-independent SIM management solution vendor partners with service providers to provide them cost-efficient management of all SIM types with features boosting roaming profits.

Group Management Team

Richard Choi, Chief Executive Officer
Richard is a technology sales, marketing and operations executive with more than 30 years of experience in start-up and multi-national organisations. Prior to joining Sicap, Richard served as Managing Director of Middle East, Africa and Asia at Enghouse Networks, and as Chief Commercial Officer at Jinny Software. Richard is a Fellow of the Institute of Direct Marketing, holds a Post-Graduate Diploma in Business Administration from Stirling University and an Honours Degree in Psychology from The National University of Ireland Galway.
Peter Turnbull, EVP Professional Services
Peter has more than 25 years experience in the telecoms. He has held senior roles in the development, delivery and user adoption of OSS/BSS solutions to the key global tier 1 service providers. He has led the design, build and acceptance of large core networks in Europe, and provided mission critical customer technical support to most of the international tier 1 network service providers for more than 10 years.
Bernd Wieland, Chief Financial Officer
Bernd Wieland is the Chief Financial Officer at Sicap. Bernd has 17 years of experience in various finance related roles in IT and consulting serving as a Senior Finance Director for EMEA. Bernd has also held the responsibility of Chief Financial Officer at a successful start-up business. Bernd joined Sicap in June 2018.
Olivier Engel, EVP Research and Development
Olivier has 15 years of experience in engineering, with more than 10 years within the telecoms industry. He previously worked for Unilog IT Services and Logica. Since joining Sicap in 2011, he has contributed to software design on several major products for Device Management. He is responsible of the delivery of high quality software. Olivier holds a degree of Information Technology Engineering from Ecole Centrale de Lyon.
Branko Djokic, EVP Customer Experience
Branko has more than 35 years of experience in the IT and telecommunications industries. Through the course of his career at Sicap, he has worked in several roles in the customer solution support, delivery and testing, and led solution integration, Quality Assurance, and support teams. Branko is an expert of Sicap’s solutions, and he is renowned for his sharp analytical fault detection skills. Branko understands mobile operator requirements and will ensure your service runs smoothly!