Sicap is a global telecommunication solution provider enabling Mobile Network Operators and Mobile Virtual Network Operators (MVNO) to deliver an all-encompassing customer experience to make the mobile world more profitable, manageable and secure.
Founded 20 years ago as a Swisscom spin-off, Sicap now works with 80 mobile operators and MVNOs in 76 countries. Its international team is available worldwide to ensure excellent customer service.
Today Sicap is part of Lumine. Lumine Group is a Portfolio of Volaris Group, a subsidiary of Constellation Software Inc, a global multi-billion dollar company based in Canada and listed at the Toronto stock exchange.
Sicap solutions are built on its superior expertise in mobile device intelligence, SIM and device management and big data analytics. The solutions are grouped into three areas: Device and SIM Management, Customer Insight and Engagement and Mobile Security.
All Sicap’s solutions are available through Cloud delivery model to give customers a quick deployment time, minimized upfront investment and low operational costs. Alternatively, the solutions can be delivered as on-premise deployments.
In 1997 a small team of ingenious Swiss engineers from a leading telecommunications service provider, Swisscom, invented the World’s first SIM-based solution for prepaid billing. Despite that their solution was simple and turned out as an efficient revenue generator, network based prepaid billing technologies soon took over the entire market and the team was forced to stop the development of the SIM-based prepaid solution.
Instead of quitting, the entrepreneur-minded team decided to re-focus the mobile network know-how they had gained into SIM over-the-air management, device management and USSD solutions. This brave decision eventually paved its way into the international telecom markets. Sicap was founded!
Today, Sicap is a profitable and growing business headquartered in Baar, Switzerland. It has a strong global presence and an impressive list of customers featuring more than 80 mobile service providers and virtual operators in 76 countries.
Sicap has systematically continued developing the most essential parts of its original technology stack while complementing it with the latest telecom and internet technologies and real-time big data analytics.
Sicap’s solution portfolio has evolved to help mobile service providers globally in Customer insight and engagement, device and SIM management and mobile security.
Several leading brands such as Metaswitch, Huawei and IDEMIA are Sicap’s long-term strategic partners.
Chief Executive Officer
Elena has more than 20 years of experience in the IT and telecommunications industries. Throughout her career, she has established a track record in influencing and managing executive decision making using operational and financial expertise. Elena is recognized for her success in delivering complex projects to improve operational performance for global organizations.
Chief Financial Officer
Denise has over 20 years of experience in various finance roles, with the last 10 years in Telecommunications Software. Denise is highly recognised for her capabilities, skill and diligence.
Vice President of Maintenance & Support
Branko has more than 35 years of experience in the IT and telecommunications industries. Through the course of his career at Sicap, he has worked in several roles in the customer solution support, delivery and testing, and led solution integration, Quality Assurance, and support teams. Branko is an expert of Sicap’s solutions, and he is renowned for his sharp analytical fault detection skills. Branko understands mobile operator requirements and will ensure your service runs smoothly!
Regional Sales Director
Alena has worked in the telecom industry for almost 15 years in different roles within the BSS/OSS and VAS industries. Alena joined the Sicap team in 2013 as a Russia & CIS Account Manager and currently, she is responsible for Sicap's Sales & Business development in Europe, Russia & CIS, APAC and LATAM.
Vice President of Professional
Services and R&D
Olivier has 18 years of experience in engineering, as well as 13 years within the telecommunications industry. Since he joined Sicap in 2011, he has contributed to software design on several major products for Device Management, which led to the creation of high quality software. As Vice President of Professional Services and R&D, he is now driving excellence in the delivery of projects for Sicap's customers and supervising the development of products and initiatives.
Global Head of Solution Consulting
Mustapha has worked in the telecommunication industry for 18 years, where he joined Sicap in 2008 as Project Leader. He played a central role in elaborating new Sicap products to help customers solve their problems. He bridges the gap between technique and sales.
Regional Sales Director
Abdeltif is a PhD holder in Physical Chemistry from Orasy University – PARIS XI as well as a master's degree in Computer Science from INSA Engineering School (Lyon-France). He worked as a scientist in an international environment (France, USA and The Netherlands) for more than 10 years. With 20 years’ experience in the telecommunications industry and more than 14 years with Sicap, Abdeltif managed to develop the Sicap business with the major mobile operators, especially in the Middle East and North Africa.