Sicap is a global telecommunication solution provider for Mobile Network Operators and Mobile Virtual Network Operators, Enablers and Aggregators.
We provide solutions for four areas: Customer Insights and Engagement, Device and SIM Management, Device Knowledge and Mobile Security.
Our Cloud-based solution combines managed service delivery with a pay-as-you-grow business model to give our customers a fast service launch and cost-efficient solution ownership.
Sicap was founded 20 years ago as a Swisscom spin-off and now works with 80 mobile operators and MVNOs in 76 countries. Our international team is located in nine locations to ensure excellent customer service worldwide!
Georgia’s telecom leader, MagtiCom selects Sicap’s next-generation Device Management Centre to replace its existing platform. The Sicap-hosted Cloud solution automates mobile device configuration, provides online self-care and improves customer care services for the operator’s more than three million subscribers.
Smartphones are so last season – the way forward is smartwatches and other wearables. These are touted to be the next consumer obsession and are estimated to create a global $40-billion business by 2020. Mobile service providers will get a 25% slice of these revenues, but need the right business model, value chain positioning and technology enablers to do this. Olivier Engel, EVP Research and Development at Sicap, explains what you need for this winning strategy.
Apple iPhone 6, the iconic smartphone released in 2014 is the most popular VoLTE phone in Europe. Five percentage of the VoLTE phone users were using iPhone 6 found Sicap’s VoLTE phone study, which examined 40 million VoLTE phones in use in 26 networks in Europe.
Sicap TargetMe combines real-time customer and device data analytics and automated, context-aware customer engagement automation tools into a cloud solution providing MNOs, MVNO and MVNEs accurate customer insight data and segmentation and efficient engagement tool for promotion, sales and activation of new services and devices.