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SERVICES

Sicap services make your network operations, third party agreements and customer care dealings easier.

Outsourcing the operational tasks of  your service platforms to Sicap saves investing in skills and resources. Sicap, as a professional provider, can manage your services, for your peace of mind.

 

 

  • Device Base Analysis
    Gathering profile metrics on devices means that only services compatible with the device in-use on the network will be offered. Analyze the capabilities of an existing device base for service marketing purposes.

  • Handset Update Service
    A flexible service for all Sicap software applications needing a regular update of the device repository; i.e. DMC, CDC, B&R and POS. HUS service levels regulate the frequency and quantity of handset releases.

  • Device Knowledge Centre
    Device Knowledge Center is a database of device capabilities that can be used for device marketing, interoperability testing or as an recording tool for of bugs and device issues .

  • Device Replacement Scheme
    Phonepedia is a phone selector service that enables operators to guide end-users in selecting their next device.

Sicap AG | Sägestrasse 65, 3098 Köniz/Berne, Switzerland | Tel: +41 31 978 90 90 Fax: +41 31 978 90 99 Disclaimer