• Device and SIM
  • Device Management
  • Device Knowledge
  • Content Delivery
  • Backup and Restore
  • (U)SIM Over-The-Air
• Payment and Loyalty
  • Payment and Loyalty
  • Collect Call
  • Pre-paid Reloads
  • Customer Loyalty
• Gateway & Enablers
  • Device Detection
  • Messaging Gateway
  • Resource Management
  • USSD Browsing

SICAP RELOAD SERVER

Prepaid customers today expect ease-of-use in all aspects of their telephone experience. Too often, credit reloading through different channels is an inconsistent and sometimes complicated procedure. With Sicap Reload Server customers can choose their preferred access and payment method making the process simpler, quicker, and more secure.

Reload anywhere - anytime

A consistent method of credit reloading creates a user-friendly basis that allows subscribers to reload anywhere at anytime using their preferred channel and most convenient source of funds. This results in more satisfied customers. Since it is all on a single platform, it also reduces TCO/OPEX for the operator.

A vision for one server for all reloads

Reloading credits can be done using whichever source of funds the subscriber finds most convenient (vouchers, credit and debit cards, bank account, credit transfer, PayPal, etc.) and over any of the various channels available (IVR, USSD, SMS, WAP, Web, etc.). Subscribers use a similar procedure each time they reload.

Sicap Reload Server provides a single interface to the subscriber's balance and a common reload delivery service, compatible with 3GPP's on-line charging architecture.

Strategic Benefits:

• Increase customer loyalty and satisfaction with highly convenient reload service
• Future-proof with easy integration of additional functions planned for later releases
• Eliminates fraud and credit risk through secure, approved transactions
• Flexible support for any combination of channels and payment methods
• Support for promotion campaigns complete with statistics

Technical Benefits:

• Simplified Maintenance
• All interfaces based on international standards (3GPP, SNMP, CORBA, SOAP)
• Highly available and scalable system

Commercial Benefits:

• Increase ARPU by offering easy reloads to all subscribers at all times
• Reduce costs by converging all reload channels on a single server
• Complete and secure voucher management system

End-user Benefits:

• Ease of usability means subscribers can reload anywhere, anytime
• Subscribers can choose any method of payment and use any channel

Product features

• Complete Voucher Management System
  - Secure Voucher Generation
  - Support for Voucher Logistics
  - Physical and Virtual Vouchers
  - Secure Voucher Validation
  - Undecipherable Flexible Voucher Numbers
  - Anti-Fraud Mechanisms
• ATM and Direct Debit reloads
• Credit Card reloads, one-off or automatic based on low balance
• Support of reloads through partners
• Support for MVNOs and other Service Providers
• Reload Deliveries to Many Billing Systems, Pre or PostPaid
• Optional payment for Prepaid PW-LAN usage
• Interfaces to IVR, USSD G/W, SMS-C, WAP G/W, Internet
• Web-based Customer Care GUIs
• Comprehensive Statistics