• Device and SIM
  • Device Management
  • Device Knowledge
  • Content Delivery
  • Backup and Restore
  • (U)SIM Over-The-Air
• Payment and Loyalty
  • Payment and Loyalty
  • Collect Call
  • Pre-paid Reloads
  • Customer Loyalty
• Gateway & Enablers
  • Device Detection
  • Messaging Gateway
  • Resource Management
  • USSD Browsing

RESOURCE MANAGEMENT SYSTEM

Efficiency through Life Cycle Management

Sicap's RMS (Resource Management System) handles the Management and Provisioning of different types of resources whether SIM cards, mobile numbers or handsets. The life cycle of these resources is managed centrally through RMS and allows an operator to offer innovative services eventually generating additional revenue. With the increase in subscriber base and the multiple resources allocated to them, operators are facing a daunting task in managing their life cycle. Traditionally various information systems for the ordering, management and distribution processes have been used. Sicap RMS, being a central and automated system, ensures the overall security and data integrity of the life cycle management process thus removing possible human errors. Sicap RMS helps an operator achieve the highest level of efficiency throughout the whole life cycle process.

Full life cycle management process

RMS manages the SIMs as well as other entities associated with the SIM, including MSISDN and IMSI. It can also manage items that may be downloaded to the SIM like PLMN roaming lists or applets. RMS is intended to be used to enhance the ordering and initial provisioning process, by automating and synchronising the many events that take place at the start of a resource life cycle. Another use is to manage and provide a record of the resource life cycle, including events like SIM swap.

Flexible modular system - grows with your business

The modular approach of RMS allows an operator to build on the core system as business needs grow without replacing the underlying installation. Access to any external systems can be implemented through simple and standard plug-ins.

SIM card management

The SIM card uniquely identifies a particular user and is
now more commonly used as a smart card to enhance security of the telecommunication infrastructure usage. The ever increasing services offered by operators need
to be managed per SIM subscription and its interface to network elements, which again are increasing due to emerging technologies. Above this, the ever increasing subscriber base means that the number of SIM card resources to be managed can easily reach eight figure numbers. With the SIM management part of RMS the operator is able to manage this resource from order and production to provisioning and test.

Handset data management

This part of the RMS system allows the operator to manage all data related to a handset including the supplier relationship. Information related to handsets could include manufacturer, type, SW details and status with automatic provisioning to appropriate systems.

Number management

The RMS number management allows an operator to manage the relationship between a number as a resource and the SIM card itself. It offers the possibility for remote dealers or agents to access the data and search for numbers that meet certain search criteria that a subscriber has requested. Again provisioning of external systems is automatically managed.

Central management leads to innovative services

With RMS being the central management system, the operator is able to offer innovative services that will eventually increase revenue. RMS will allow the operator to manage all numbers and offer subscribers to select their own numbers at a higher fee than normal numbers. These numbers may be part of a birthday or a consecutive sequence of numbers for members of the family; for which subscribers are willing to pay a premium.

Furthermore, managing numbers centrally allows an operator to keep a general reserve of numbers without preallocation into pre or post paid, resulting in reduced inventory costs and processes.

Manage your vendors effectively

RMS allows management of both distribution and supply channels for the resource that is being managed. This supports the inventory management processes as well as providing efficient management of supplier relations.

Strategic Benefits:

• Automated and optimised resource management
• Overview of the complete process and status of the life cycle
• Reduction of risks and errors
• Cost savings from process efficiency
• A system to effectively support the logistics of managing multiple resources

Commercial Benefits:

• Potential for increased revenues due to new and innovative services

Technical Benefits:

• Simple integration to other complementary products like Sicap OTA platform
• Tool for automated download
• One mouse click provisioning
• Resource database with real time update of the activation status

End User Benefits:

• Access to innovative and personalised services (e.g. individual number or number series)

Features:

• User friendly WEB based GUI that offers different levels of authority
• Different languages supported
• Automated provisioning for all related systems (OTA, Billing, HLR, etc...)
• Any type of system can be provisioned
• System allows innovative services to be marketed
• Fully automated flow control
• Secure transmission towards external systems
• Generation of detailed log file
• E-mail notification
• Management reports