• Device and SIM
  • Device Management
  • Device Knowledge
  • Content Delivery
  • Backup and Restore
  • (U)SIM Over-The-Air
• Payment and Loyalty
  • Payment and Loyalty
  • Collect Call
  • Pre-paid Reloads
  • Customer Loyalty
• Gateway & Enablers
  • Device Detection
  • Messaging Gateway
  • Resource Management
  • USSD Browsing

PRICE BROKER SUITE

Sicap Price Broker Suite (PBS) is a comprehensive software package which helps loyalty and customer care teams to tangibly increase customer satisfaction and build ARPU.

Price Broker Suite main features

1. Shorten time to market for customer promotions,
2. Provide real time account management with instant screening of offers and answers to self-care requests directly to the customer device.
3. Manage and devise loyalty programmes for immediate campaign launches.
4. Provide payment solutions such as collect calls, account statement screening, self help solutions.

Use Case - Service Launches.

Price Broker Suite offers operators who have difficulties upgrading their legacy billing systems a way to quickly launch new services.

Price Broker Suite modules
PBS consists of four modules that can either be deployed stand alone or as an integrated solution to fully implement and control the operator value chain.

1. Loyalty Manager

• Delivers offline and real-time bonuses / rewards
• Can calculate bonuses based on historical data, external/account data, events and CDR.
• Open interfaces assure flexible configuration and implementation, including schemes requiring external data input.
• Real time rewards and incentives - minutes, number of SMS, bonus points etc.
• Add value for your customers with automatic upgrades and frequently dialled number list updates.

2. Campaign Manager

• Create and execute campaigns end-to-end
• Easily integrated into an existing notification infrastructure (IVR, SMS, mail server, Customer Care)
• Campaign effectiveness and costs are reported
• The Campaign Manager usually cooperates together with the Loyalty Manager to follow up on campaign feedback

3. Pricing Manager

• Ensures full and fast rating capabilities.
• Can access external rating and pricing configurations and act as a real-time or batch rater.
• Support for every possible rating and pricing plan
• Handles post-paid subscription charge processing and life cycle charge rules.

4. Revenue Assurance Programme

• prevents leakage in prepaid revenue streams and overlooked fraud cases.
• a rules-based tool compares and cross-checks CDR (call detail record) data with billing data for both B2B revenue sharing agreements and B2C billing checks.
• supports “Bill Reconciliation” by checking the invoice generated by the billing platform against the appropriate call detail record
• handles large capacity CDR processing and set up a schedule of revenue processes off-line.

Technical benefits

• Java flexibility and high performance as well as open interfaces for customization.
• Full GUI support for tariff management and more complex tariff plans.
• Real-time loyalty processing and award notification
• Cross-platform loyalty functionality, co-ordinates with external data from different billing systems, customer care system, IN, Reload Systems, etc.