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Sicap Payment & Self-Service Kiosk is an innovative solution which dramatically improves customer service and staff efficiency in operator retail stores. Subscribers can quickly topup their prepaid accounts, make bill payments, or access other account management features without waiting in long queues in shops. Retail staff can focus on high value tasks and spend more time serving customers with complex requests . .
This service runs on specially designed machines with a custom designed user interface and hardware branding to personalise the operator offer. Sicap integrates the kiosks smoothly into the operator’s prepaid, postpaid or convergent billing system and offers a flexible, yet easy to use management interface.

Benefits

for end users
and Operators

What is it?

find out more about the solution

Benefits

End user benefits:

  • Direct cash deposit for topups
  • 24/7 service
  • No minimum topup amount
  • No need to enter voucher numbers
  • No lost receipts with reload PINs
  • Bonus reloads
  • Topup a friend’s account
  • No need for a bank account

 

Operator benefits:

  • Minimum reload commissions
  • Impressive return on investment
  • Additional reload channel
  • Closer customer contact
  • Opportunities for selling, promotions, advertising
  • Serve subscribers of other operators
  • First-mover competitive advantage
  • Increase ARPU