Loyalty Manager

Sicap Loyalty Manager gives you strong reactivity to marketing opportunities and easy launch of targeted incentives. It is the only 3rd generation loyalty solution on the market, ie. the only platform which does not require IT development to launch new loyalty schemes.

Greater customer satisfaction and retention
Sicap Loyalty Manager offers an intuitive end-user loyalty experience by awarding either direct rewards or allowing end-users to collect points which can be conveniently redeemed on attractive services.

Micro segmented offerings based on usage history
By providing a versatile and flexible subscriber segmentation engine, you are uniquely positioned to gather customer profiling data for future targeted campaigns.

Centralised quadruple play loyalty
Sicap Loyalty Manager, featuring fully data agnostic and business independent data structures, allows you to connect any number of your service platforms in order to design consolidated prepaid, postpaid, triple and quadruple play loyalty scenarios across your value chain.

Fast, flexible roll out of personalised loyalty campaigns
Sicap Loyalty Manager’s powerful business rules engine helps you to create, implement and launch targeted new promotional campaigns in just a few hours, greatly reducing time-to-market and TCO when compared to standard loyalty programme in billing systems and IN platforms.
Because Loyalty Manager does not require IT development, marketing teams can easily test-launch promotions to a small audience, measure results and manage multiple stages of on-going promotions.

Seamless integration with existing network and back-office infrastructure
Sicap’s Loyalty Manager is a proven high performance platform built to handle billions of network transactions in a highly available telecom environment. It integrates seamlessly with today’s IN, billing and CRM platforms, without requiring you to out-phase or even change any of these systems.